Water Operator
The District does not have an Operator or provide water and wastewater services. Residents should contact New Braunfels Utilities, which is the exclusive manager of the water and wastewater system owned by the City of New Braunfels regarding water and/or wastewater services.
The NBU Customer Service team is available Monday – Friday, 8:00 a.m. to 5:00 p.m., excluding NBU holidays: (830) 629-8400